Being in business since 1982, we have had the pleasure of serving so many wonderful customers over the years. Here is what a few have to say about Northwest kitchenware..
"Excellent support beyond the positive buying experience"
Mathew B- Google Review
"Best kitchenware shopping experience ever!"
Thank you Tony for your expert advice and attention to my personal needs. 5 stars+
Mike N- Google Review
Northwest Kitchen and Gifts – No morning is complete without a great cup of coffee and the machines it produces are fully automated from grinding the beans to a perfect cup of espresso. At first blush is can seem like a bigger investment, but I recommend it for any client that likes coffee. It pays for itself because since I have had one, my local Starbucks almost never sees me – unless to meet up with a friend.
Glen Peloso- TV Personality, Interior Designer.
I was having issues with my Saeco coffee maker. I bought it here for service and as opposed to charging me an arm and leg for work and parts, he spent some time and fixed it on the spot. They care about their customers.
Michael B- Google Review
So after taking my machine back and forth to another Saeco service centre in Toronto with no success of repair, i finally found my Go- To- Store! The service is top notch and they did'nt B.S. me on the costs of repair. I ended buying their Premium espresso coffee to take home and it is delicious! I browsed the huge selection of espresso machines (Most i've ever seen in one store) while sampling some of their espresso blends. Highly Recommend to All!!
Carmela F- Yelp Review
The staff were extremely helpful and knowledgeable. They repaired my machine in 3 days for a very low price!!
I returned over the weekend and picked up a few bags of Saggi cafe espresso beans. I was able to sample the coffee before I purchased it - very good!! Staff was very friendly.
Another great service experience at Northwest. Many thanks to the staff who quickly identified the issue and solved it the same day!!!Frank Frank- Google Review
I was having problems with my Saeco espresso machine (my kids like to touch what they are told not to) so I brought it in to have it looked at. Not only did someone carry my machine in for me, there was tasty cappuccino waiting for me. Within minutes they were able to show me what was wrong, corrected it, even cleaned it and loaded me back up in my car! That’s great service! Thanks Northwest Kitchenware!
Daisy Calabro- Happy Customer
I went looking for a coffee system for my business last week. Walked into The Northwest Kitchenware in Market Lane Vaughan and had to put this review in for the great service. I was impressed with the level of service and knowledge of the staff. They have a vast selection of high end quality systems as well as simple to use products. I was recommended a lever system with many advantages. I did not know there is such an art and culture to great coffee making. I learned a lot and left impressed. The service was attentive and very knowledgeable. It's hard to go anywhere in a single visit and be this satisfied. I couldn't be happier with my purchase and will recommend this place to everyone.
Michael T- Google Review
"Go see Tony and the Guys at Northwest kitchenware. They have the latest Espresso and Cappuccino machines at great prices".
Saul Korman- Korry’s Mensware.
Hi, we just had our Saeco machine repaired. Got it home, plugged it in and it works just like new! Thanks! Your professional sales staff are a pleasure to do business with. It made our 6 hour round trip all worth it.
Thanks Again,
Michael and Heidi P.
We love our espresso machine, we use it everyday. When it started to leak I was dreading taking it in for service for many reasons, what was I going to do without my machine while it was getting serviced, will it be too expensive to fix. We were pleasantly surprised, was very reasonable price, which included service and parts and the machine was only gone for an hour. I recommend Northwest Kitchen ware.
Thank you,Henri V - Yelp Review
Northwest Kitchenware Company is simply the best. Full service for major brand coffee / espresso machines. Was worth 150km drive one way to have my DeLonghi machine repaired. Premium Service at great price. Very friendly and knowledgeable staff. Love the coffee brands they carry and I am impressed with assortment and quality of kitchenware Items they have. Thank you very much. I am glad I have found you.
Robert R- Google Review
Hey there, Thank you very much for helping us get the right Saeco espresso maker. We are very pleased with this unit. It fits just right under the kitchen cabinets with a quarter inch to spare.
We are impressed with your knowledge and your service and we will recommend you to any one who needs an espresso maker.
Thanks again,
Herman M - Happy Customer
Outstanding selection of espresso machines, coffee and household gift ware. I've been shopping here for years in this hidden gem right in the middle of Woodbridge, Ontario. The most helpful staff ever!!!
Jeff Goldstein- Google Review